About the Show

What is Fanatics Collect Orlando?
When is Fanatics Collect Orlando?
What are the show hours?
Where is Fanatics Collect Orlando?
Will parking be available at the Orange County Convention Center?

Tickets

How much does a ticket cost?
Who Needs a Ticket?
Can I return my ticket or get a refund?
What does the General Admission Ticket Include?
What does the Fanatics Collect Orlando VIP Ticket Include?
Can tickets be purchased onsite?
If I have a VIP ticket, does my child need to have one too? Or can I purchase a General Admission Kid’s ticket for them?
More questions about ticketing?

Autographs and photo ops

How do I know if a Photo Op or Autograph is sold out?
Are Photo Ops and Autographs included in the purchase of my GA or VIP ticket?
Is there a limit on how many Autographs I can purchase?
If I purchase an Autograph, does it come with a Photo Op?
Can I bring my own item to be signed?
What is an inscription? Is it included in the purchase of an Autograph?
Will Fanatics Collect Orlando provide pens for autographing?
How many people are allowed in a Photo Op?
Will photos be taken professionally or on a phone?
Can I take a selfie or a photo on my phone with guests for my Photo Op?
What do Photo Ops include?
What time should I arrive for my Photo Op or Autographing session?
Are there any prohibited items that I cannot bring to be signed?
What happens if a guest cancels their appearance?
Can I bring a gift for the guest?
Autograph and Photo Op Questions?

Safety and security

What are the security expectations at Fanatics Collect Orlando?
Are selfie sticks allowed?
What is the bag policy?
Are strollers allowed at the event?
Are there any prohibitted items not allowed at the event?

ACCESSIBILITY

Do you make accommodations for fans with special physical or emotional needs?
Are service animals allowed?
Is there an ADA Entrance?
Will you be providing ADA Credentials at Fanatics Collect Orlando?
Will there be designated ADA lines at Fanatics Collect Orlando?
Can fans bring in medications or medical devices?
Are companions allowed to enter? Will they need a ticket?
Sensory Warning
Comments, Questions, Suggestions

Additional Questions?